Rewards — program, Challenges and Prizes

Purpose

Rewards is the program; a Challenge is a group activity; a Prize is a redeemable item. Configure each in its own area.

Step by step#

1. 1

   In Feed, open Manage Rewards.

2. 2

   Use Overview to choose what to create: Challenge, Mission, Badge or Prize, even before activating the program.

3. 3

   For a Challenge, follow the wizard: choose the proposal, configure available participation/record rules, period and recognition, and review before saving.

4. 4

   For a Mission, select an available catalog event, target, bonus and repetition; this tracks activity, not a Store item.

5. 5

   For a Badge, prepare the recognition and criteria using the area's options.

6. 6

   For a Prize, prepare the Store item, point cost, availability and redemption using its dedicated wizard.

7. 7

   In Settings, review point rules, challenges and management/approval permissions.

8. 8

   Activate the program using the activation wizard after reviewing the name, rules and content. Creating an item does not activate everything.

9. 9

   Track Challenge participants/records and Prize redemptions in their respective areas; an approval decision is not the same as creating an activity.