Customer service platform
Zendesk alternative: Moove vs Zendesk
Zendesk is known for ticket-based customer support across many channels. Moove brings that need together with the rest of your company's work in one platform, with one login and granular permissions per user.
Why teams look for an alternative
- WhatsApp-first service linked to sales
- Response-time (SLA) tracking per agent
- One customer record for support and sales
What Moove covers in one place
- WhatsApp service
- WhatsApp chatbot
- Knowledge base
- Customer 360
Main difference
For customer service platform, evaluate WhatsApp service, WhatsApp chatbot, Knowledge base, Customer 360 in a pilot with your team. Moove connects these workflows; confirm required integrations, limits and specialized capabilities before replacing your current tools.
Pricing: Moove plans in US dollars
Per company, all modules included. Annual billing shown as monthly equivalent.
Starter
Up to 5 users
US$ 39/mo
US$ 49/mo billed monthly
Growth
Up to 15 users
US$ 89/mo
US$ 99/mo billed monthly
Business
Up to 40 users
US$ 149/mo
US$ 179/mo billed monthly
Enterprise
Up to 100 users
US$ 289/mo
US$ 359/mo billed monthly
User and storage allowances vary by plan. Optional channel, AI and storage extras and provider charges are not included in the base-price comparison or savings estimate.
Zendesk official information — Check current pricing, availability and conditions directly with the provider.
Savings calculator
Enter your team size and what you spend today on the tools Moove would replace. Estimate only; it uses the values you type.
Suggested plan
Growth
Moove (annual billing)
US$ 89
Estimated savings
US$ 0 per year
How to switch
- Export your records to spreadsheets
- Create pipelines, fields and profiles in Moove
- Import and validate with a pilot team
- Move the remaining areas gradually
When Zendesk may be the better choice
Choose it if you run a large multichannel support center built around tickets.
Comparison based on the general purpose of each product. Features and prices of other products change; check them on the official websites.
Frequently asked questions
Does Moove measure response time?
Yes. WhatsApp service tracks first response and resolution times per agent and department.
Can I move my data from Zendesk to Moove?
Supported records can be imported from spreadsheets by mapping columns to available fields. Check export options in your current tool and confirm which record types and history Moove can import before planning the migration.
Test Moove with your own process
Free trial with every module, no credit card.
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