Help desk software
Best help desk software for WhatsApp-first support
Choosing a help desk when customers write on WhatsApp: inbox, SLA, chatbots, satisfaction surveys and reports. Compare Zendesk, Intercom, Freshdesk and Moove.
What to evaluate
- SLA tracking per conversation
- NPS after service
- Support linked to the customer record
What Moove covers in one place
- WhatsApp service
- Chatbots
- NPS surveys
- Dashboards
Main difference
For help desk software, evaluate WhatsApp service, Chatbots, NPS surveys, Dashboards in a pilot with your team. Moove connects these workflows; confirm required integrations, limits and specialized capabilities before replacing your current tools.
Pricing: Moove plans in US dollars
Per company, all modules included. Annual billing shown as monthly equivalent.
Starter
Up to 5 users
US$ 39/mo
US$ 49/mo billed monthly
Growth
Up to 15 users
US$ 89/mo
US$ 99/mo billed monthly
Business
Up to 40 users
US$ 149/mo
US$ 179/mo billed monthly
Enterprise
Up to 100 users
US$ 289/mo
US$ 359/mo billed monthly
User and storage allowances vary by plan. Optional channel, AI and storage extras and provider charges are not included in the base-price comparison or savings estimate.
Savings calculator
Enter your team size and what you spend today on the tools Moove would replace. Estimate only; it uses the values you type.
Suggested plan
Growth
Moove (annual billing)
US$ 89
Estimated savings
US$ 0 per year
Plan your pilot
- Export your records to spreadsheets
- Create pipelines, fields and profiles in Moove
- Import and validate with a pilot team
- Move the remaining areas gradually
When a specialized tool may fit better
Choose it if email tickets are your main channel at large scale.
Comparison based on the general purpose of each product. Features and prices of other products change; check them on the official websites.
Frequently asked questions
Do I need tickets if customers use WhatsApp?
You need ownership, status and SLA. A WhatsApp inbox with assignment and history covers this without forcing customers into email.
Test Moove with your own process
Free trial with every module, no credit card.
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